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Organization 21C: Someday All Organizations Will Lead This Way by Subir Chowdhury

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What Does Two-Sided Accountability Entail?

Two-sided accountability is founded on the teamwork concepts embedded in hierarchical structure, especially as emphasized in the third-order accountability described in Table 7-1. At all times each person has dual responsibilities: first, to make sure that he or she performs assigned responsibilities, functions, and roles effectively; and second, to display initiative and support in helping others to effectively cover their functions, responsibilities, and roles.

Listening to what bosses say they do you'd think that these dual responsibilities were all but universally implemented today. And, everyone can point to a behavior that they think exemplifies an active commitment to staging for others to perform ...

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