Organisational Change

Chapter 12

Case Study: “21-Milestone”

Chapter Outline

• It smells like money

• Nainital Crises

• Organising the President's Administration

• Samarth Rao and His “Alcoa” Project

• The Performance Rating Magic Kingdom

• The High-priced OD Consultant

• Scenarios for Dealing with Change

• Mr Krishna Rao's Confusion

• India in Diagnosis

• Is it Work Load or Motivation

• Training Programme in Hindustan

• Doing My Own Thing

• Bad Brakes

• Rama and His Changing Plan

• The Case against Vision

• A Combat Zone

• Love it or Leave it

• Rama Swami and the Rumour

• Seeing the Forest and the Trees

“I read, I study, I examine, I listen, I reflect and out of all this, I try to form an idea, in which I can put, as much common sense as I can.”

— Sherlock Holmes