Chapter 9
Manager as Catalyst of Change
Chapter Outline
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Introduction: Role of a Manager
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Developmental Supervision
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Responsibilities of a Manager
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Motivation as the Soul of a Manager
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Manager as Motivator of Employees
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Using Power and Empowering Employees
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Managerial Control
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Coping Behaviour of a Manager
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Consultant Support during Change
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Manager and Group Dynamics
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Obstacles in the Middle of Change and How to Overcome Them
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Classic Skills for an Effective Change Manager
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Summary
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Case Study
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Review Questions
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Exercises
“Six essential qualities that are the key to success: sincerity, personal integrity, humility, courtesy, wisdom, charity.”
— William Manninger
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