Chapter 6

Strategic Management of Change

Chapter Outline

  • Introduction

  • Three Basic Definitions

  • Strategic Management of Change

  • Sequential Process of Change

  • Change Process as a Problem-solving and Problem-finding Approach

  • Change Management: Skill Requirements

  • Change Management: Four Basic Strategies

  • Factors in Selecting Change Strategy

  • Change Strategy Formulation and Implementation

  • Evaluation in the Strategic Change Process

  • Process of Transformational Change

  • Guidelines to Management of Effective Change

  • Summary

  • Case Studies

  • Review Questions

  • Exercises

“A sound change strategy looks for change, knows how to find the right changes and knows how to make them effective both outside the organisation and inside it.”

— Anonymous

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