9.9 CONSULTANT SUPPORT DURING CHANGE
(Coaching for Change)
Once the ability to manage transition is tied to the realities of an actual manager in an actual situation, mutual trust between adviser and manager is essential. Only then can managers be honest enough to bring their fears and concerns to the surface quickly, hear what the situation is really “saying” rather than focusing on a programme that a consultant is trying to sell, and gain the personal insight and awareness of the transition process that can be carried into the future. Because this transition management relationship is a close and ongoing one, the adviser gets to know the manager's situation well and follows it as it changes. Understanding the dynamics of transition is far removed ...
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