9.3.4 Managers and Work System
Regarding the quality of work life, the main responsibility of the managers includes the following:
- Invite change/HRD experts to design and introduce participatory systems like autonomous work groups in one's unit.
- Provide necessary support by critically reviewing the importance and progress of experiments being conducted.
- Redesign supervisory roles to make them more supportive and facilitative.
- Work on productivity and quality to be undertaken mainly by managers.
Organisations can only provide the process which helps managers to design quality circles, groups, and so on and make them more effective. The work system acts as a motivator for the readiness to change.
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