Organisational Change

9.3.3 Managers and Training System

Training is the most direct way of helping an employee acquire new competencies during change. Here the responsibilities of the manager include the following:

1. Analyse each role under him and list the detailed functions to be performed by the role occupants, outlining the managerial, technical, and behavioural competencies required to perform the role.
2. Identify training needs of each employee working with him against these functions and communicate these to the HRD department.
3. Encourage employees (and provide them with opportunities) to take responsibility and initiative, and try new things and learn on the job.
4. Provide continuous on-the-job coaching, and help each employee to develop problem-solving skills. ...