9.1 INTRODUCTION: ROLE OF A MANAGER
Managers have an important role to play in ensuring the realisation of organisation-wide change objectives. While top management should make available the resources required for investment on human resources and different departments must provide instruments and systems that can be used by the organisation to develop its human resources for change and its effectiveness, it is ultimately the managers who translate these into action.
To understand the role to be played by the managers in developing human resources during change, it is necessary to understand the concept of change and the conditions under which development takes place.
Development through change can be defined as the acquiring of new competencies. ...
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