8.3.1 Sensitivity Training
One of the popular techniques in OD is sensitivity training. It is a method of changing behaviour through unstructured group interaction. Sensitivity training is sought to help individuals towards better relationships with others. The primary focus is on reducing interpersonal friction.
In sensitivity training, the actual technique employed is T-group. It is small group of 10 to 12 people, assisted by a professional behavioural scientist who acts as a catalyst and trainer for the group. There is no specified agenda. He merely creates the opportunity for group members to express their ideas and feelings freely. Since the trainer has no leadership role to play, the group must work out its own methods of proceeding. A ...
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