7.4 COLLECTION OF DATA
An organisation is a dynamic system where things happen fast. A series of events move in a process. Collection of data at a given point of time is like taking a still shot of a moving object. It fails to capture the dynamic nature of the organisational reality.
Diagnostic data often provide still pictures of the company. For example, a part of a problem can be visualised even by looking at the organisational chart. The chart may represent the positional structure at a given point of time but the dynamics that it obtains may be different six months later, perhaps even after six days. A diagnostician faces an added dilemma in this situation. (a) In an ever-changing dynamic situation, what is relevant “here and now” is not ...
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