Case Study: A Multi-department Academic Division of a University
History
A multi-department academic division of a large and prestigious research university, in an effort to streamline operations and create greater management accountability, had grouped a number of smaller departments into administrative units served by shared staff. Structural and authority issues, resistance to the change from some quarters, and weaknesses in management and supervision skills were preventing the transition from being successful.
Task
Consult with and advise the dean on change management approaches, identify implementation problems and recommend solutions, coach department chairs and administrative managers in management and supervisory methods, facilitate communications ...
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