5.7.1 How to get the Best from the Consultant

For an organisation, it is not “how excellent” a consultant's recommendations are but “how well” the consultant can put them to use.

To get the best out of the consultant, it would be useful if the organisation decides on the timing of his entry. This could be determined on the basis of the following points.

  1. If the organisation has just undergone a major crisis, it may be advisable to wait till all the dust settles and work resumes as usual. Frequent changes leave a bad impression on employees and executives and they become suspicious and insecure. These circumstances would act as hurdles for the consultant in his collection of information, and analysis.
  2. What is the work load on the execution employees? ...

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