Organisational Change

5.3.4 Need for an External Change Agent

There are some good reasons for hiring an outsider to usher change in an organisation.

1. He has the expertise and specialised knowledge to diagnose the problem.
2. He has a wider experience to draw from. If the outside consultant has worked for other organisations, he would be aware of their problems and how they were overcome or could not be overcome due to specific reasons.
3. Persons within the company may not be able to devote themselves wholly to the new problem while an outsider would be able to do so.
4. The external change agent may have a fresh point of view. This does not necessarily mean that he is more imaginative, but being an outsider he would not have the same biases as those in the company.
5. An outside ...