Summary
  • We studied the reaction to the change process by the organisation. This reaction can be positive as well as negative. A positive reaction helps the management in facilitating the process of change within the organisation. A negative reaction creates a resistance to the introduction of change in the organisation.
  • The core factors of resistance to change are economic and social—the need for security due to status and authority apprehensions, need for retooling and retraining, non-involvement in the change process, and sunk costs.
  • The resistance to change can be divided into individual and organisational.
  • Individual resistance is due to economic reasons, obsolescence of skills, fear of financial loss, personal reasons (ego, status, fear ...

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