11.4.3 Work Redesigning Model for Group

Work redesigning focuses on distribution of power of decision-making in work-related matters to the group, which is responsible for results. It is a radical model, emphasising integration of intellectual (managerial-supervisory) and physical work (production). Work redesigning is done by training members of a team in multiple skills, and giving complete autonomy to the team to plan, supervise, and produce products or services. The role of the supervisors then changes; they plan boundary management (getting resources needed by the team, solving their external problems) and educational roles (helping the team when needed on new information, training, and so on).

Work redesigning emphasises the use of responsible ...

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