11.4.1 Organisation Development

The OD model of change is based on the assumption that effective organisational change would require a change in the basic values or ethos of the organisation, strong teams, and involvement of organisational members in the different stages of planning of change (problem identification, diagnosis, searching for alternative interventions, using an intervention, that is, action and evaluation). A change would be effective if the entire organisation (including top management) is actively involved in designing and implementing change with an external process expert.

OD emphasises both team building and development of values—OCTAPACE (openness, confrontation, trust, authenticity, production, autonomy, collaboration, ...

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