11.1 INTRODUCTION

There are several models of organisational change. A model is an integrated way of explaining why and how change takes place, based on a known and acceptable basic explanation (theory) of relationships of several aspects involved. It is obvious that there are different ways of explaining change, depending on what theory we follow or use.

Two contrasting models of change are the “trickle down” model and “identity search” model. The first is also termed in sociology as Sanskritisation, that is, following the example of an elite group.

Trickle down model    According to this model, organisational change occurs because top management takes a decision and adopts some new ways (technology, systems, structure, and so on) and others ...

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