10.5.12 Training
“Quality control begins with education and ends with education,” said Kaoru Ishikawa in his book What Is Quality Control.
It is true that implementation of total quality initiative is synonymous with employee training and education. They are vehicles for quality deployment and are the basic requirements for a quality journey of a learning organisation.
Why Is Training So Important?
Management for quality means focusing on people, training them, and providing leadership. As a result, training cannot be an ancillary activity. It has to be given top priority with maximum impetus.
Before we go ahead, let us distinguish between “training” and “education.” The difference between the two is that they are each for a definite purpose. ...
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