Chapter 19

Training and Developing People

In This Chapter

arrow Taking a look at training

arrow Designing and evaluating training

arrow Investigating different types of training

arrow Ensuring that training applies to the workplace

arrow Thinking long term about development

Training is an activity that occurs in most workplaces. In some organisations, employee training is very organised and a training program guides employees toward the training that is appropriate for them. In other organisations, training is more ad hoc. The approach that your organisation takes toward training sends a message to employees about how much the organisation cares about their career development.

Investing in training can be a wise move for organisations because they’re likely to end up with better skilled and more satisfied employees. However, the value gained from training is linked to the quality and relevance of the training on offer. Paying for inadequate or irrelevant training is pointless, not least because employees recognise ...

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