Chapter 5

Working Together: Teams and Groups

In This Chapter

arrow Looking at characteristics of teams and groups

arrow Appreciating how things go wrong in groups and taking action

arrow Describing the benefits and limitations of teamwork

arrow Figuring out how to build high-performing teams

Have you ever tried to carry out an important project at work without consulting anyone? Or organise a celebratory party for a large group of friends or work department all alone? If the answer is yes (or even no), we’re sure you agree that these aren’t easy jobs to do alone. You can imagine how much easier, and more enjoyable, it is to organise these events with others. Organisations also realise that teamwork is critical to their success. Effective teamwork enables organisations to get the most out of their employees, such as achieving targets on time. Business leaders (particularly in the UK and US) view teamwork as so important that they look for the ability as one of the core skills of graduate employability.

In this chapter, we explore why understanding teams and groups is essential for a successful organisation. ...

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