WebLogic Server Troubleshooting
Troubleshooting WebLogic Server instances starts with an analysis of the log files and often a thread dump, as described in this chapter. When contacting Oracle Support for help, be sure to collect enough diagnostic information about the server instances. Probably the most important information will be in the Managed Server's log files. In a clustered environment, the server log files help in diagnosing deadlocks and cluster freezes. The diagnostic image dump is the key artifact that should be used when working with Oracle support.
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