Fast and Accurate Root Cause Analysis

Now that you understand the importance of historical performance data, the next step is to establish the characteristics of the data collector suitable for ongoing data collection as well as the kind of information you need to effectively perform root cause analyses of performance problems. You need to be able to look back in time to discover what each foreground process did in the database. The facts should either lead you to the problem in the database or help you prove that the problem is external. If the facts reveal that the problem is outside the database, you can use these facts to encourage the other teams to review their processes and systems and prevent finger pointing at the database. The following ...

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