Summary
Human workflow is a key requirement for many projects. In this chapter, we saw how easy it is to insert a human task into a BPEL process, as well as implement the corresponding user interface to process the task.
We also looked at how business users can use the BPM worklist application to process their tasks as well as manage routing them, including reassigning, delegating, and escalating tasks. We also looked at how business users could automate most of the task management by defining business rules to automatically delegate, reassign, or complete a task.
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