Chapter 2Introduction to Service-Oriented Architecture

Flexibility, or business agility, is an important goal for modern organizations in order to compete in fast-changing markets, keep up with ever-evolving regulations, and satisfy demanding customers. Globalization and the Internet have greatly influenced the rate of change and the range of opportunities for interacting between business partners and reaching out to consumers.

It is the challenge to IT departments the world over to meet the quickly changing requirements from the business—and ideally to provide their organization with innovative capabilities and a competitive edge based on new technological advances. IT needs to be flexible to cater to fast-changing business needs and to realize ...

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