Summary
In this chapter, we introduced the fictitious company All Hardware (AHA) and some of its key business processes and resulting business requirements.
In the remainder of this book, we will use the requirements described in this chapter to provide real-life examples for configuring Siebel CRM applications.
Get Oracle Siebel CRM 8 Developer's Handbook now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
