CHAPTER 10Using iReceivables
I Receivables can be used both internally and externally to not only provide information, but also to request credits and submit payments. Internally, it is a nice, query-only view of a customer’s account, including outstanding and delinquent balances, disputes, available discounts, and transactions. Externally, the customers have access to the same inquiry views but they also have the ability to submit a payment or request a credit memo in the form of a dispute.
Accessing Customer Data in iReceivables
iReceivables has a little more security built around it than the other self-service modules, mostly due to the fact that it includes the Anonymous Login feature. Both the external and internal views begin with a search ...
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