Acknowledgments

THIS BOOK HAS BEEN a remarkable journey where so many people across continents have played a part. Thanks for all the effort, time, and interest you all have put into this book. My thanks go out to Tracy for managing the project as a whole, to Doris for the marketing and book promotion, and to Steve for ensuring that the book stayed on course. Ken did a great job of the tech review, and John and Craig were responsible for giving initial direction to the book. Kim and Brian had the tough task of ironing out the language and structure of each chapter.

Thanks to Laura and Stacey at Studio B for being an important part of all my book assignments and always keeping author interests the top priority. Thanks to Roel for helping me with ...

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