Admin/Functional Support
The administrator is not only the key resource for your project, the right person to support your application after you have taken it live, but he or she is also critical to the system. The most common questions people seem to ask are first, where should this person sit? Not where should they physically sit, but should the person be in an IT role, or a Business Functional role? I think the question comes from the fact that at some point they have seen some scripting, and that means coding, and that usually means an IT person. The reality is that the level of scripting is that of writing a macro in Excel. This really is not programming. So it is easier to teach a business person how to write these types of scripts, than ...
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