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Oracle Enterprise Manager Grid Control 11gR1: Business Service Management by Ashwin Kumar Karkala, Govinda Raj Sambamurthy

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Chapter 5. Service Modeling Using Synthetic Transactions

In the previous chapters, we described the various models to represent the IT infrastructure and passive monitoring of data center services. Specifically in the preceding chapter, we covered various paradigms using which business services in an enterprise can be modeled in OEM Grid Control using service targets. We saw in detail the various steps involved in modeling, monitoring, and managing service targets in OEM Grid Control based on system targets. Using system targets, the business services can be monitored passively.

In this chapter, we will leverage on these active monitoring features and expand on modeling, monitoring, and managing business services using service tests available within ...

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