The import assistant helps you to add or update existing contacts in CRM On Demand. Depending on your role, the number of contacts you can import can vary. End users can import up to 2000 contacts at a time from a comma-separated value (
.csv) file and administrators can import up to 30,000 contact records at one time, with a maximum file size of 20 MB.
To access the import utility, navigate to My Setup | Personal Homepage | Data & Integration Tools | Personal Import and Export Tools | Import Your Contacts:
Performing the task of importing contacts is a three-step approach. The details on each of the steps involved is presented ...