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Oracle CRM On Demand Administration Essentials by Sundaram, Padmanabha Rao

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Chapter 8. Web Services Integration

Web services are all about standards-based integration between applications over the Web. The advantage of web service-based integrations over other means lies in the fact that web services allow you to integrate external systems without worrying about the technology/internal intricacies of other systems with which you integrate.

Web services are built on a core set of technologies, such as Extensible Mark-up Language (XML), Web Services Description Language (WSDL), and Simple Object Access Protocol (SOAP). The primary scope of this chapter is limited to discussion of web services in the context of CRM On Demand, where we try to understand the integration capabilities of CRM On Demand that can help you to implement ...

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