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Oracle CRM On Demand Administration Essentials by Sundaram, Padmanabha Rao

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The user role

As you have probably realized by now, the variety of data and accesses, when operative in any organization made of more than 5-10 users, leads you to rationalize the data accesses in terms of business user roles. You begin to move away from the following equation:

user ID = user role

Instead you compose it as the following:

user role = {user IDs}

Or perhaps the following:

user ID = f (user Role)

It is important to bear in mind though that at its simplest the user role is the data access definitions for the user ID. In the CRM On Demand application all the transactions on the system are mediated by the user ID and the number of access definitions that are packed together in creating a user role definition is tagged to the user ID; it is ...

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