About the Author
Mike Hicks is currently an independent consultant and has been involved in the world of application performance management (APM) for many years. He has authored numerous white papers on the subject, in addition to the following two books:
Managing Distributed Applications: Troubleshooting in a Heterogeneous Environment (Prentice Hall, 2001)
Application Performance Management: An Introduction (Compuware, 2001)
Trained as a network engineer at the Dover Harbour Board in England, Mike worked as network manager at the Canterbury and Thanet Health Authority, and then moved to Siemens, where he was seconded to Ford Motor Company as a network specialist, maintaining the company’s European network as well as connections to its U.S. headquarters. ...
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