Chapter 1. The Case for Application Performance Management

This chapter includes the following topics:

  • Why application performance is important

  • A life cycle approach to managing networked applications

  • The benefits to the enterprise

Network-based applications provide unprecedented opportunities for organizations to reach more customers with ever more useful services. These services, and the networking and computing systems they run on, are critical for market success. The applications boost productivity dramatically and increase the flexibility and responsiveness of the organizations that use them.

These critical pieces are not just routers, servers, and word processors. They are banking systems, worldwide airline reservation systems, e-retailing, multimedia-based ...

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