Optimize Your Strengths

CHAPTER 8 Postscript: In which Joe celebrates success and passes on his learning…

It had taken Gwen and her project team some doing to pull off the biggest celebration the company had ever hosted at such short notice, but a phone call from Kelly offering some budget and her support had been the only incentive they'd needed.

The UK office had achieved 90% of its goals. Following the Stretch Leadership^TM Habits, they had achieved unprecedented growth in profit and survived the pay freeze, which did indeed look like it would be short term. They had grown customer retention and engagement and had formed several valuable new strategic partnerships to help grow revenue and the customer base. They had achieved the highest levels of job satisfaction amongst the people employed in any Tiger office, anywhere in the world, in spite of the pay freeze. All this, and they had simplified and clarified their processes, ensuring they could be easily cascaded throughout the organization.

In his end-of-year address, Joe revisited the vision they had developed and shared back in the summer: “Tiger created the future of recruitment.” He explained how the UK office had come full circle and would be continuing its journey towards building a strengths-based culture by revisiting aspirations in the new financial year. He then showed a short film Gwen and Jane had helped him to secretly produce. The ...