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Opportunities and Challenges for Tourism and Hospitality in the BRIC Nations

Book Description

The stability and wealth of a nation’s economy is dependent upon the success of various industrial sectors. The tourism industry has experienced massive growth in recent years, creating more jobs and becoming a source of foreign exchange. Opportunities and Challenges for Tourism and Hospitality in the BRIC Nations is a pivotal reference source for the latest scholarly research on the recent developments and contemporary issues within the services sector, highlighting cross-cultural implications as well as societal impacts of hospitality and tourism on emerging markets. Providing insight on managing and maximizing profitability, this book is ideally designed for researchers, professionals, upper-level students, and academicians involved in the services industry.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Dedication
  6. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
  7. Preface
    1. BOOK STRUCTURE
    2. REFERENCES
  8. Acknowledgment
  9. Introduction
    1. GLOBALISATION AND INTERCONNECTEDNESS IN BRIC NATIONS’ TOURISM
    2. CONCLUSION
    3. REFERENCES
    4. KEY TERMS AND DEFINITIONS
  10. Chapter 1: Empirical Evidence on Convergence of Travel and Tourism Competitiveness and Global Competitiveness Across the BRIC Countries
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORY
    4. DATA
    5. RESULTS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS AND DEFINITIONS
  11. Chapter 2: Stakeholder Engagement via Social Media in the Hospitality Sector
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. METHODOLOGY
    5. RESULTS
    6. DIRECTION OF FUTURE RESEARCH
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
    10. ENDNOTES
    11. APPENDIX
  12. Chapter 3: Benchmarking Best Practices of the BRIC Nations
    1. ABSTRACT
    2. INTRODUCTION
    3. BENCHMARKETING FOR TOURISM DESTINATIONS
    4. E-MARKETING STRATEGIES
    5. METHODOLOGY
    6. RESULTS AND DISCUSSION
    7. CONCLUSION
    8. ACKNOWLEDGMENT
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
  13. Chapter 4: Cultural Connect for Tourism Development in BRIC Nations
    1. ABSTRACT
    2. INTRODUCTION
    3. CULTURE IN BRIC NATIONS
    4. CULTURAL TOURISM RESOURCES OF BRICs
    5. FUTURE CIRCUIT
    6. CONCLUSION
    7. REFERENCES
    8. ADDITIONAL READING
    9. KEY TERMS AND DEFINITIONS
  14. Chapter 5: Exploring the Food Tourism Effectiveness of Official Websites of BRICS Nations
    1. ABSTRACT
    2. INTRODUCTION
    3. REVIEW OF LITERATURE
    4. OBJECTIVES
    5. RESEARCH METHODOLOGY
    6. METHOD
    7. FINDINGS AND OBSERVATIONS
    8. CONCLUSION AND RECOMMENDATIONS
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
    11. APPENDIX
  15. Chapter 6: Tourism and Hospitality Industry in BRIC Nations
    1. ABSTRACT
    2. INTRODUCTION
    3. BRIC NATION: SOCIO- ECONOMIC, GEOGRAPHICAL, AND ENVIRONMENTAL CHARACTERISTICS
    4. BRICS NATION AND NEW PARADIGM IN TOURISM AND HOSPITALITY INDUSTRY
    5. CONCLUSION
    6. REFERENCES
    7. ADDITIONAL READING
    8. KEY TERMS AND DEFINITIONS
  16. Chapter 7: An Integrated Customer Relationship Model to Improve Retention in Hospitality Services
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. MODELLING SUCCESSFUL RELATIONSHIPS
    5. THE DIMENSIONS OF THE KMV MODEL AND IMPLICATIONS FOR HOSPITALITY PROVISION
    6. CONCLUSION AND IMPLICATIONS
    7. REFERENCES
  17. Chapter 8: Tourism Perspectives and Potential among BRIC Nations
    1. ABSTRACT
    2. INTRODUCTION
    3. BRAZIL
    4. RUSSIA
    5. INDIA
    6. CHINA
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
  18. Chapter 9: Gap Analysis
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. METHODS
    5. ANALYSIS
    6. DISCUSSIONS/IMPLICATIONS
    7. REFERENCES
    8. KEY TERMS AND DEFINITIONS
  19. Chapter 10: Tourism Company's Values Profiles
    1. ABSTRACT
    2. INTRODUCTION
    3. THE RUSSIAN HOSPITALITY AND TOURISM INDUSTRY
    4. ORGANIZATIONAL RESEARCH IN THE HOSPITALITY AND TOURISM INDUSTRY
    5. THEORETICAL BACKGROUND
    6. METHODOLOGY
    7. RESULTS
    8. CONCLUSION
    9. REFERENCES
    10. ENDNOTE
  20. Chapter 11: Destination Brand-Building of Cultural Heritage Tourism
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. METHODOLOGY
    5. CONCLUSION
    6. ACKNOWLEDGMENT
    7. REFERENCES
    8. KEY TERMS AND DEFINITIONS
  21. Chapter 12: Tourism Destination Competitiveness of India and China
    1. ABSTRACT
    2. INTRODUCTION
    3. PURPOSE OF THE STUDY
    4. RESULTS AND DISCUSSIONS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS AND DEFINITIONS
  22. Chapter 13: Film Tourism and Desire to Travel
    1. ABSTRACT
    2. INTRODUCTION
    3. REVIEW OF EXISTING LITERATURE
    4. METHODOLOGY
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS AND DEFINITIONS
  23. Chapter 14: Investigating Idiosyncratic Deals in the Indian Hospitality Industry
    1. ABSTRACT
    2. INTRODUCTION
    3. RESEARCH FRAMEWORK AND HYPOTHESES DEVELOPMENT
    4. METHOD
    5. STATISTICAL ANALYSIS
    6. RESULTS
    7. DISCUSSION
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
  24. Chapter 15: Conservation and Development of Pre-Historic Geosites and Tourism
    1. ABSTRACT
    2. INTRODUCTION
    3. GEOSITES
    4. BIOSITES
    5. SPRINGS AND WATERFALLS
    6. WATERFALLS
    7. CAVES
    8. GEO-HERITAGE CHARACTERISTICS
    9. CONCLUSION
    10. REFERENCES
    11. KEY TERMS AND DEFINITIONS
  25. Chapter 16: An Analysis of Development of Domestic and Inbound Tourism in Russia
    1. ABSTRACT
    2. INTRODUCTION
    3. RUSSIA: TOURISTIC PARADISE
    4. CONCLUSION
    5. REFERENCES
    6. ADDITIONAL READING
    7. KEY TERMS AND DEFINITIONS
  26. Chapter 17: Culture and Authenticity Denominations in Bengali-Themed Restaurants
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. METHODOLOGY
    5. RESULTS OF ANALYSIS
    6. DISCUSSION AND MANAGERIAL IMPLICATIONS
    7. CONCLUSION, STUDY LIMITATIONS, AND FUTURE RESEARCH
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
    10. ENDNOTES
  27. Chapter 18: The Travel Trade Business in Garhwal Himalaya of India
    1. ABSTRACT
    2. INTRODUCTION
    3. REVIEW OF LITERATURE
    4. METHODOLOGY
    5. SATISFACTION ABOUT PERFORMANCE OF BUSINESS
    6. NATIONAL GREEN TRIBUNAL JUDGMENT ON BANNING CAMPING ALONG THE RIVER GANGA FROM SHIVPURI TO RISHIKESH: A SETBACK TO TRAVEL TRADE
    7. CONCLUSION
    8. ACKNOWLEDGMENT
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
  28. Chapter 19: Performing “The Tourist” on Social Networking Media
    1. ABSTRACT
    2. INTRODUCTION
    3. FACEBOOK: A PLATFORM FOR ONLINE SELF-BROADCASTING
    4. ‘THE TOURIST’: A STAGED PERFORMANCE
    5. METHODOLOGY
    6. FINDINGS AND DISCUSSION
    7. NATURE OF PHOTOGRAPH CONTENT
    8. HOLIDAY TRAVEL UPDATES
    9. CONCLUSION
    10. REFERENCES
    11. KEY TERMS AND DEFINITIONS
  29. Chapter 20: The Medical Tourism Industry in the BRIC Nations
    1. ABSTRACT
    2. INTRODUCTION
    3. MEDICAL TOURISM INDUSTRY: AN OVERVIEW
    4. THE MEDICAL TOURISM INDUSTRY IN INDIA: AN ANALYSIS
    5. MAJOR HOSPITALS OFFERING MEDICAL TOURISM
    6. CHALLENGES FOR MEDICAL TOURISM IN BRIC NATIONS
    7. CONCLUSION
    8. REFERENCES
    9. ADDITIONAL READING
    10. KEY TERMS AND DEFINITIONS
  30. Chapter 21: Impact and Role of Social Media in Tourism Sector
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND OF THE STUDY
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS AND DEFINITIONS
  31. Chapter 22: An Empirical Analysis of Perceived Importance Attached to Destination Attributes of Chinese Tourists' Visiting in India
    1. ABSTRACT
    2. INTRODUCTION
    3. REVIEW OF LITERATURE
    4. RESEARCH METHODOLOGY
    5. RESULTS AND DISCUSSION
    6. CONCLUSION
    7. REFERENCES
    8. ADDITIONAL READING
    9. KEY TERMS AND DEFINITIONS
  32. Compilation of References
  33. About the Contributors