Appendix B

Symbol Definitions

α Represents a parameter of choice in many equations. Do not assume that α represents the same thing throughout the text.

β Represents a parameter of choice in many equations. Do not assume that β represents the same thing throughout the text.

B Used as a subscript to indicate performance measures related to customers or items being blocked from entering the system because of limits imposed by the maximum number of servers and places (capacity) available.

C Represents cost in cost trade-off analysis. Various subscripts designate various types of costs: W, waiting time costs; S, server costs; B, blocking, balking, and reneging costs; L, line length costs; H, handling costs; E, equipment costs; F, facility costs; ...

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