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Operations Management: Policy, Practice and Performance Improvement by Harvey Maylor, Paul Cousins, Kate Blackmon, Steve Brown

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Managing throughput: improving material, customer and information flows

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Image INTRODUCTION

Case study

The money spent on health care represents a significant proportion of the total spending (Gross National Product) of most Western nations. This is driven at least in part by aging populations, increased expectations for health provision, and the development of new and costly procedures for increasing life span and the quality of life.

Hospitals ...

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