Operations Management: Policy, Practice and Performance Improvement

CHAPTER

Managing supply

INTRODUCTION

Case study

RS Components (Radio Spares) is a good example of an organization integrating its entire supply chain activities. RS provides a catalogue service to industrial and service firms. The catalogue covers all manner of items, ranging from transistors and resistors through to large-scale transformers and other heavy-duty equipment. This firm viewed itself as primarily a logistics and marketing operation, ...