Operations Management For Dummies®
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Table of Contents
Part I: Getting Started with Operations Management
Chapter 1: Discovering the Fundamentals of Operations Management
Defining Operations Management
Seeing the relevance of operations management
Understanding the Process of Operations
Recognizing the diversity of processes
Chapter 2: Defining and Evaluating Processes
Distinguishing between operations and delays
Evaluating the Elements of a System
Getting a handle on constraints
Chapter 3: Designing Processes to Meet Goals
Getting Started with Process Improvement
Placing operations in parallel
Improving Processes According to a Goal
Improving a process that has excess capacity
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