Formula Review

For Single-Server Waiting Line Models

images is the average utilization of the system

images is the average number of customers in the service system

LQ = pL is the average number of customers waiting in line

images is the average time spent waiting in the system, including service

WQ = pW is the average time spent waiting in line

Pn = (1 – p)pn is the probability that n customers are in the service system at a given time

images is the average utilization of the system

images is the probability that no customers are in the system

images is the average number of customers waiting in line

images is the average time spent waiting in line

images is the average time spent in the system, including service

L = λW is the average number ...

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