Operations Management: An Integrated Approach, 5th Edition

ORGANIZATION AND CONTENT OF THE BOOK

We have arranged the topics in the book in progressive order from strategic to tactical. Early in the book we cover operations topics that require a strategic perspective and a cultural change within the organization, such as supply chain management, total quality management, and just-in-time systems. Progressively we move to more tactical issues, such as work management, inventory management, and scheduling concerns. We recognize that most faculty will select the chapters relevant to their needs. To make it easier for students and faculty, each chapter can stand alone. Any specific knowledge needed for a chapter is summarized at the beginning of each chapter, with specific topic and page references for easy review.

Balanced Coverage of Quantitative and Qualitative Topics

We have tried to find a balance between the quantitative and qualitative treatment and coverage of OM topics. To meet students' needs, this text presents the application of OM concepts through the extensive use of practical and relevant business examples. We eliminated from the printed book coverage of topics less frequently covered at the introductory level. However, complete supplementary chapters on spreadsheet modeling, optimization, master production scheduling, rough-cut capacity planning, and waiting-line models are available on the book's Web site (www.wiley.com/college/reid).

Integrated Technology Perspective

Advances in e-commerce and the Internet are transforming ...