Chapter Highlights

images Product design is the process of deciding on the unique characteristics and features of a company's product. Process selection, on the other hand, is the development of the process necessary to produce the product being designed. Product design is a big strategic decision for a company, because the design of the product defines who the company's customers will be, as well as the company's image, its competition, and its overall future growth.

images Steps in product design include idea generation, product screening, preliminary design and testing, and final design. A useful tool at the product-screening stage is break-even analysis.

images Break-even analysis is a technique used to compute the amount of goods that have to be sold just to cover costs.

images Production processes can be divided into two broad categories: intermittent and repetitive operations. Intermittent operations are used when products with different characteristics are being produced in smaller volumes. These types of operations tend to organize their resources by grouping similar processes together and having the ...

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