TODAY'S OM ENVIRONMENT
Today's OM environment is very different from what it was just a few years ago. Customers demand better quality, greater speed, and lower costs. In order to succeed, companies have to be masters of the basics of operations management. To achieve this ability, many companies are implementing a concept called lean systems. Lean systems take a total system approach to creating an efficient operation and pull together best practice concepts, including just-in-time (JIT), total quality management (TQM), continuous improvement, resource planning, and supply chain management (SCM). The need for efficiency has also led many companies to implement large information systems called enterprise resource planning (ERP). ERP systems are large, sophisticated software programs for identifying and planning the enterprise-wide resources needed to coordinate all activities involved in producing and delivering products to customers.
Lean systems
A concept that takes a total system approach to creating efficient operations.
Enterprise resource planning (ERP)
Large, sophisticated software systems used for identifying and planning the enterprise-wide resources needed to coordinate all activities involved in producing and delivering products.
Applying best practices to operations management ...
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