Summary of the Institutionalized Processes Questions

1. Does the business operate in an ad hoc manner, or does it operate in a determined focused manner that it constantly seeks to improve?

2. Does the business routinely document its operational policies and procedures, and is there evidence that employees are following them?

3. Does the business include ERM in its institutionalized methods?

4. Has the business institutionalized the ISO 31000 risk management standards?

5. Does the business follow any formalized methodology such as ISO 9001, CMM/CMMI (ISO/IEC 15504), Six Sigma, TQM, or Lean Manufacturing?

6. Is the business certified in the process methodology for the primary market it serves?

7. Does the business collect process data to support ...

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