HUMAN FACTORS ENGINEERING
The role of human factors engineering is to match the usability of a product to the skill level of its intended users. Unfortunately, human factors engineering is another area where many businesses try to cut corners by leaving the design of the user interfaces in the hands of their design engineering staff, which often has had no formal human factors training. Does the business employ human factors engineering as a discipline in its development process, or is human factors engineering treated as an ad hoc method?
The engineering staff become too close to the product to recognize that the functionality they are adding may appear as needless complexity or even silliness to the end user. “Why did they bury the fuse box ...
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