ABOUT THE AUTHOR
Jim Grebey is a hands-on executive with a history of success. He has been able to apply his engineering background and analytic skills to become a leading operations analyst and business problem solver with a track record for building high-performance, winning teams. He has accomplished this for both large and small businesses by implementing successful growth strategies, resulting in increased revenues, lowered operating costs, and improved customer satisfaction. As Chapter 1 explains, business operations is a broad field with no single method at its foundation. This is the very essence of the need for this book. Only an executive who has been working “in the trenches,” solving operations issues, would be capable of writing ...
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