Operational Excellence: Journey to Creating Sustainable Value

ACKNOWLEDGMENTS

Developing the concepts and ideas for a book of this type begins from experience, identifying and solving problems, discussions, comments, and suggestions with many, many people. To all I have come in contact with over the years, participants in projects, plant assessments, technical conferences, physical asset management, and operational excellence workshops—my great thanks for sharing your knowledge, your questions, comments, and insight toward building this body of knowledge.

My great appreciation to BJ Lowe for taking on the Handbook of Physical Asset Management more than ten years ago—supporting its distribution and improvement through four editions over the intervening years.

Thanks to Terry O'Hanlon and reliabilityweb.com for sponsoring the initial reliability, and Physical Asset Management workshops, and later the Operational Excellence workshops from which a great deal of this material was initially presented and refined.

Thanks to Dr. Peter Martin for continuing encouragement, several thought provoking, save the world conversations over dinner that generated ideas, and your excellent contribution to this book.

My appreciation to Paul Barringer for your friendship, many interesting e-mails, your continuing great contribution to the reliability field, and excellent and thought provoking contribution to this book.

Thanks to Grahame Fogel for many challenging discussions over the years that led directly to strengthening the concepts presented in this book; ...