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OpenAM by Indira Thangasamy

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Troubleshooting

Like I mentioned earlier, the diagnostic tool will not identify any runtime issues that might occur during the runtime processing. The runtime issues could emanate from various sources including incorrect input data, insufficient system resources, and so on and so forth. In the next several sections let us discuss how to debug and troubleshoot the runtime problems by quoting specific issues.

Before even attempting to search for solutions on Google, please make sure you have done a decent level of debugging on your configuration. Typically, when something fails, you should look for clues in the following files:

  • OpenSSO debug logs
  • OpenSSO audit logs
  • Web Container's logs

OpenSSO audit logs are by default turned on and available for you ...

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