O'Reilly logo

OpenAM by Indira Thangasamy

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Applying a password reset

Self-service password reset is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout, to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software.

Typically users who have forgotten their password launch a self-service application from an extension to their workstation login prompt, using their own or another user's web browser, or through a telephone call. Users establish their identity, without using their forgotten or disabled password, by answering a series of personal questions, using a hardware authentication token, and responding to a password ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required